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By allowing Go MCD to service/support your network, computers, parts, web site, server, etc., and provide consultations and products, the client agrees to the following terms.
Service calls are for labor only and does not include cost of materials, products or parts
Go MCD Technology provides only specialized computer support to assist your "in house" network administrator.
Due to the specialized nature of technology, it is best to stay with a certified and trained technician. Consultations and support provided by another technology company must meet prior approval by Go MCD. There are multiple ways to troubleshoot and maintain a network. A technician unfamiliar with a network will spend needless hours and expense just becoming familiar with a system.
Go MCD Technology cannot guarantee on-site service at a specific time. Service calls are to be scheduled in advance, but Go MCD can neither guarantee a specific day nor a specific arrival time.
It is the responsibility of the client /organization to back up all data. Frequent and regular back up is STRONGLY recommended.
Go MCD Technology reserves the right to cancel a service call at any time.
Go MCD Technology reserves the right to refuse service to any client /organization at any time.
Go MCD Technology cannot be held responsible for computer related failure of hardware or software due to on-site service, off-site service, or consultations.
Go MCD Technology is not to be held responsible for loss of revenue as a result of networking, hardware or software “down time” or failure.
Payment is expected for service work on delivery.
Contract must be renewed/updated monthly.
Go MCD Technology is not responsible for exposure to pornography, junk e-mail, spams, junk ware, ad ware, spy ware, and/or explicit content.
Go MCD Technology cannot be held responsible for downloaded viruses, unsecured file transfers, and unsecured downloads.
Web templates, designs, and software programs designed/owned by Go MCD Technology remain the property of Go MCD Technology and may be leased or licensed to the client for use. Go MCD Technology retains the right to refuse usage at any time.
Go MCD is not responsible for failure of network installed by Go MCD and/or by any other networking company.
Go MCD Technology is not to be held liable for hardware or software damage or loss by lightning, tornados, flooding – acts of God, vandalism, theft, inappropriate/careless use, overheating, spilled drinks/food and or dust.
Go MCD Technology is not responsible for faulty wiring and/or overloaded circuits/UPS. Users are STRONGLY urged against plugging too many cords into a UPS. Do not overload the surge protector by plugging in floor heaters, fans, etc. to the UPS!
Troubleshooting of computers, networking equipment, software programs, hardware may result in hardware malfunction/failure, software malfunction/failure and/or other problems. Go MCD is not to be held accountable for these failures.
Go MCD Technology is not responsible for any computer-related malfunctions/failures as a result of troubleshooting.
Go MCD Technology is not responsible for replacement of defective products and parts. The manufacturer is responsible for honoring their warranties and the client is responsible for any replacement, shipping and handling costs not covered under the specified manufactures warranty.
Equipment, products, materials, and parts are guaranteed according to manufacturer specifications, terms conditions and warranties.
Go MCD Technology is not responsible for changes made by the user of computers, networking equipment, web pages and other computer-related materials.
Go MCD Technology is not responsible for security or web content and/or any damage, slander, liable, stolen intellectual content caused by web site information or content.
Delinquent accounts are subject to a 14% interest charge on the unpaid balance and up to 10 % late charges compounded monthly unless prior arrangements have been approved by Go MCD Technology in writing.
Go MCD Technology does not perform data backups of any kind. Backing up data is the responsibility of the person, owner, or organization.
You are responsible for backing-up your data before Go MCD Technology repairs or upgrades your computer or server.
Go MCD Technology and its employees are not liable for lost data or any damage resulting from lost data; nor are we responsible for additional problems or damage that may occur while we are in the possession of your equipment.
Go MCD Technology does not provide training on how to backup your data.
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